Privacy Policy
Your privacy matters. MarketOS is built with a local-first architecture, meaning your data stays on your machine.
Overview
MarketOS Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use our MarketOS software application.
MarketOS is designed as a local-first application. This means the software runs entirely on your computer, and your creative work, brand data, and generated content remain on your local machine. We do not have access to the content you create.
Key Privacy Principle
Your content stays on your machine. We never see, store, or have access to your generated images, captions, or written content.
Information We Collect
We collect minimal information necessary to process your purchase and deliver the software:
Personal Information
- Email address: Used to deliver the software installer and communicate about your purchase
- Name: As provided during checkout for order identification
- Billing address: Required by our payment processor for fraud prevention
Payment Information
- Payment details are processed securely by Stripe
- We do not store your full credit card number or CVV
- We may receive the last four digits of your card for reference
Information We Do NOT Collect
- Your generated images, captions, or marketing content
- Your brand data or website information you input
- Your API keys for third-party services
- Usage analytics or telemetry from the application
Local-First Architecture
MarketOS is built with a local-first architecture, which is fundamental to our privacy commitment. Here's what this means for you:
Your Data Stays Local
All brand data, generated content, images, and settings are stored on your computer, not on our servers.
API Keys Protected
Your API keys for OpenAI, Google, Stability AI, and other services are stored locally and encrypted. We never see them.
Direct API Connections
When generating content, MarketOS connects directly to AI providers using your keys. We are not an intermediary.
No Phone Home
MarketOS does not send usage data, analytics, or telemetry back to our servers. The app works offline after installation.
How We Use Your Data
We use the limited information we collect for the following purposes:
Software Delivery
To email you the MarketOS installer after purchase verification
Software Updates
To notify you of and deliver new versions of MarketOS
Customer Support
To respond to your questions, troubleshoot issues, and provide assistance
Important Announcements
To communicate critical product information (rare, and you can opt out)
We Never
Sell, rent, or share your personal information with third parties for marketing purposes. Your data is not a product.
Third-Party Services
MarketOS integrates with third-party AI providers to generate content. When you use these services through MarketOS, your prompts and generated content are subject to those providers' privacy policies.
| Service | Purpose | Data Shared |
|---|---|---|
| OpenAI | Text generation, captions | Your prompts only |
| Google AI | Image generation (Imagen) | Your prompts only |
| Stability AI | Image generation | Your prompts only |
| Anthropic | Text generation | Your prompts only |
We recommend reviewing each provider's privacy policy before use. MarketOS connects directly to these services using your API keys — we do not act as an intermediary and do not see or store your prompts or generated content.
Payment Processing
All payments for MarketOS are processed securely through Stripe, a PCI-DSS compliant payment processor.
What Stripe Handles
- Credit/debit card processing and validation
- Fraud detection and prevention
- Secure storage of payment credentials
- Compliance with payment card industry standards
We do not have access to your full credit card number, CVV, or banking details. For more information, please review Stripe's Privacy Policy.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Email address | Indefinite | To provide lifetime updates |
| Purchase records | 7 years | Legal/tax requirements |
| Support correspondence | 3 years | Service improvement |
You may request deletion of your personal information at any time by contacting us. Note that this may affect our ability to provide software updates or support.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
All data transmission uses TLS/SSL encryption. Your API keys are stored encrypted on your local machine.
Access Control
Limited personnel have access to customer data, with strict access controls and audit logging.
Secure Infrastructure
Our website and email systems use industry-standard security practices.
Regular Reviews
We periodically review our security practices and update them as needed.
Security Disclaimer
While we implement reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate personal information
Right to Erasure
Request deletion of your personal information (subject to legal obligations)
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing of your personal information for certain purposes
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Children's Privacy
MarketOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 18, please contact us immediately.
International Data Transfers
MarketOS Inc. is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
By using MarketOS and providing your information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.
For EU/EEA Residents
We rely on Standard Contractual Clauses approved by the European Commission for transfers of personal data outside the EEA. You may request a copy of these clauses by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes:
- We will update the "Last updated" date at the top of this policy
- For significant changes, we will notify you via email
- We encourage you to review this policy periodically
Your continued use of MarketOS after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: